SHIPPING POLICY

SHIPPING BASICS

  • Orders usually ship within 48 hours. If we receive your order after 6:00PM (Mountain Time) we may not be able to start processing it until the day after.

  • Your package will ship in a corrugated cardboard box with biodegradable cushioning for protection. It is our goal to use as little plastic as possible.

  • Please consider keeping your box in case you would like us to process a return.

PERSONAL ORDERS (HOUSEHOLD QUANTITIES)

  • We currently use either UPS or the United States Postal Service (USPS) to fulfill small, personal orders.

  • Standard ground shipping is our default fulfillment service level.

  • We do not offer same day shipping.

WHOLESALE ORDERS

  • Wholesale orders are shipped via UPS.

  • If your shipment is over 100 Lbs (more than 70 bottles), please contact us for a shipping quote.

If you would like to become a wholesale partner, please click here.

INTERNATIONAL SHIPPING

  • In January 2018 we began implementing international shipping. The service is being rolled out in phases with the following 3 countries included in Phase #1:

Canada

In Canada you can spend up to 20 CAD and not incur any duty on your order. GST is 5% and due on any order above 20 CAD. You are responsible for duties and taxes that are collected upon delivery.

United Kingdom (Great Britain & Northern Ireland)

In the United Kingdom you can spend up to 135 GBP and not incur any duty on your order. VAT is 20% and due on any order above 15 GBP. You are responsible for duties and taxes that are collected upon delivery.

Australia

In Australia you can spend up to 1000 AUD and not incur any duty on your order. GST is 10% and due on any order above 1000 AUD. You are responsible for duties and taxes that are collected upon delivery.

  • In March 2019 we have added the following 4 countries under Phase #2:

Italy

In Italy you can spend up to 150 EUR and not incur any duty on your order. VAT is 22% and due on any order above 22 EUR. You are responsible for duties and taxes that are collected upon delivery.

France

In France you can spend up to 150 EUR and not incur any duty on your order. VAT is 20% and due on any order above 22 EUR. You are responsible for duties and taxes that are collected upon delivery.

Germany

In Germany you can spend up to 150 EUR and not incur any duty on your order. VAT is 19% and due on any order above 22 EUR. You are responsible for duties and taxes that are collected upon delivery.

Spain

In Spain you can spend up to 150 EUR and not incur any duty on your order. VAT is 21% and due on any order above 22 EUR. You are responsible for duties and taxes that are collected upon delivery.

  • The table below shows shipping rates as of January 2019. Rates are in USD and DO NOT include Duties and Taxes, or markups (the cost of shipping is passed directly onto the buyer, we do not profit from it). For desktop users we have included a 3rd party plugin (by Zonos) to show country-specific information on Duties and Taxes. Click on the round flag icon located in the bottom right corner of the screen to pull up information on customs regulations. Disclaimer: All information is provided by Zonos, therefore we cannot guarantee its accuracy.

If chart doesn’t display properly, try downloading the PDF. Prices are based on the USPS Postal Explorer price list.

  • We reserve the right to change/update shipping rates without notice.

  • If you are interested in purchasing more than the above quantities, please contact us for a shipping quote.

  • Be sure to check out our Bundles: Offset your shipping charges with FREE bottles. Invite your friends and SAVE!!

  • For more information on international shipping, please refer to our Press Release.